Why My Video Worked After 217 Days

Earlier this week, you may have seen my video calling out U.S. Bank after they failed to respond effectively to an offer on 5170 Hickory Hollow Pkwy #152 which is located in Antioch, Tennessee.  Regardless, if you saw it or not, U.S. Bank responded promptly and the following morning provided me with the proper documents to close the file no later than July 7, 2015.  Social media is wonderful but it’s also important to understand that U.S. Bank didn’t cave in and provide the paperwork because I posted a video to social media.  Granted, it is an effective tool that I use sparingly.  Again, you shouldn’t think, for one minute, that if you make a video slamming any business that you’ll get your way.  In fact, you could harm your situation.  Just know that if I’d have made the video at 180 days, it would have made no difference.  Both time and details have to be in order and that happened at 217 days.

Why my video worked after 217 days is simple.  I had my ducks in a row and had documentation to back it up.  You shouldn’t think for one minute that if you make a video slamming any business that you’ll get your way.  In fact, you could harm your situation.

Why my video worked after 217 days is simple.  It really had very little with making and posting a video for public viewing on social media.  It has everything to do with one fact.  I had my ducks in a row and had documentation to back it up.  Granted, without the patience from my clients as well as the action from HUD’s National Servicing Center, it would have been very different.

My clients engage me because of my history working with distressed homeowners and my knowledge to see their file worked by the guidelines.

My clients engage me because of my history working with distressed homeowners and my knowledge to see their file worked by the guidelines.  My office has been just as successful in fewer days but we’ve also worked files for a client for over 1100 days!  Talk about having patience after 37 months is another story altogether.  I can tell you it was very hard to stay positive about the situation but you should know that Sylvia and her family still live in the house.

If you’re having problems paying your mortgage, email me you story and I’ll respond.  Remember, you shouldn’t pay anyone for mortgage assistance because there are effective free services available.

P.S. A big shout out to Keri for her assistance on this file.

 

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